Bruce Bautch is dedicated to making business leaders succeed by highlighting clarity and purpose in all facets of business operations. Bruce specializes in process improvement, the voice of the customer, and leader development and has been successful by making the complex seem simple. Bruce is a Certified Public Accountant and a Certified Business Coach with FocalPoint Coaching and Training. He lives in South Eastern Wisconsin. Bruce is a retired Army Engineer Officer where he was consistently promoted ahead of his peers. He fine-tuned his coaching and project management skills through command and staff assignments. He has spent over 25 years coaching business leaders, navigating change management, optimizing vendor contracts and relationships, and analyzing financial/performance metrics.